Refer below to a list of some of the most frequently asked questions by new homeowners in our rental program.

Short term rentals often net higher profit margins than long term lease rentals:
With the popularity and demand of Airbnb at an all time high, a short term rental allows you to maximize your return on investment. Our owners enjoy significantly higher revenues and profit margins over long-term rentals, between 2 and 4 times the expected rental income.  

Less wear and tear on the property and better maintenance:  Due to frequent guest turnover your property is inspected and thoroughly cleaned by our staff several times a month. We catch any issues early and address them immediately before they cause damage to your property.  Also, people visiting South Florida are usually here for tourism, business or visiting family.  Most of them are eager to explore and spend most of their time out and about.

Personal blackout dates allow owners a much more flexible and care free way to rent:  Owners have complete control of when they want to use their property. This is ideal for a property that you like to occasionally visit or is your seasonal home.  It’s perfect if you’d like to have your friends and family come and stay.  Blackout periods for personal use are easy to mark off the calendar and we can alter the listing around your preferences and schedule.

Ideal guests:  We undertake a careful screening process for all guests to ensure that they are considerate and will take good care of your property. Airbnb fosters a sense of community and respect, and many Airbnb renters are property owners themselves.

In short, it depends. We will be able to give you a quote once we have some information about your home including address, amenities, and number of bedrooms. Typically, it will be comparable to or more than the long term rental value of your home, with less wear and tear, and more flexibility to use the home than comes with having a long term tenant.

Security matters, and we know it matters, so we’ve developed a multilayer strategy for creating the same degree of trust between you and your guest as you’d have with a close friend or member of your family.

Here’s how the layers stack up:

First, we have knowledge. We know who your guest is. We’ve seen their passport or driving license. We also have each guest sign a thorough and detailed Rental Agreement that protects you the owner from any accident or damage related liability.

Secondly, we set limits. We use owner closets with secure locks to ensure owners can store their own personal items safely away.

Thirdly, we are insured. The main listing sites we use offer a $1 million host guarantee policy. This is in addition to the mandatory security deposit we require from each guest.

Finally, we ask owners to be sensible. If you have very valuable, portable items in the home, consider taking them with you when you travel, or leaving them with a trusted friend or neighbor.

It’s worth adding: if you have irreplaceable, fragile, items which you think that someone might steal (even though we know who they are) or break (even though they’ve put down a card pre-authorization and we have their credit card details), we suggest you secure them before renting.

Easy Air Rentals, is a truly full-service vacation rental management company based out of South Florida. We’re dedicated to setting a new benchmark for vacation rental stays by providing the most luxurious and enjoyable rental experience for our guests. Our goal is to provide a consistent, high-end experience like one would expect at a fine hotel, while retaining the unique benefits and authenticity of a vacation rental home. We grow your income at less cost- handling all aspects of management.

We manage almost every aspect of keeping your vacation rental occupied and ready for guests to enjoy. Our goal is to optimize the revenue potential for your rental without you having to do any of the busy work involved with managing it. That means we handle taking photos, writing descriptions, and marketing it to potential guests. No need for you to stress about managing logistics like reservations, payments, check-in and check- out processes, housekeeping, and maintenance. We make sure homeowners can sleep well at night knowing their rental is being taken care of and generating the most revenue possible. 😊

Companies like VRBO, Booking.com and Airbnb operate listing websites that market vacation rentals to guests all over the world. However, these listing platforms don’t expertly craft and manage property listings, list your property on multiple vacation rental sites, have a team monitoring and adjusting booking rates to best meet demand, manage availability calendars, answer guest inquiries responses immediately, complete in-person property inspections after every stay, manage vendors and property maintenance, provide professional housekeeping, or maintain local and state permits/licenses/taxes. Easy Air Rentals does all of this and more as a luxury short-term property management company.

This depends entirely on the duration term of the contract. There is no problem with an owner, friends or family using the rental for weeks at a time, however if you plan to only make it available occasionally then you can let us know in advance as the contract terms will differ.

A landline phone isn’t required, unless you are in an area with no cell reception. We do require Wi-Fi to be available at all of our properties.

That’s totally up to you. In general, we encourage it, as homes get more bookings if they allow pets, but we understand many owners do not want to allow them. For those homes that are pet friendly, we charge guests a non-refundable pet fee (this amount differs based on the pet’s size and breed) and we have specific pet rules that guests must agree to prior to accepting their reservation request.

​You will get a monthly statement from us that details out how much rental revenue you earned, includes details on how much tax we collected and will pay on your behalf, as well as any charges that you have incurred during the month (for example if you want it cleaned for your own stay, or if you had us install a new TV, etc.)  We also provide a year end statement as well.

We use a Channel Manager – a very secure and reliable management solution for professional managers to push your rental to over 50 booking sites.

We list your home on the main sites where guests are looking for rentals! In addition to our own site, we’ll automatically get your property onto the major listing sites such as Airbnb, Vrbo, and our own website.

​Many owners have already created listings. We will work with you to migrate your listing over to our managed account. We will also professionally rewrite the listing if necessary, improve the photos or take new ones, and synchronize the pricing and calendar across all of the many sites on which we list your rental.

Owners often ask how pricing is set for each rental. First, we set an initial price for each day of the week, and time of the year. Midweek days might get set at one price, and weekends at another; holidays and peak periods may be set higher, and off-season prices could be set lower. We set these initial prices based on several factors like input from each owner, characteristics of the home (size, amenities, location, recent remodels, etc.), comparable home prices in the area, and other factors.

No, you don’t need to worry about it, Easy Air Rentals makes sure your home remained stocked. We supply an initial set of amenities, so when guests arrive they don’t need to head straight to a market. This set includes toilet paper per bathroom, paper towels, small sizes of soap, shampoo, and conditioner, and dish soap in the kitchen. We buy amenities in bulk and restocks these for every stay.

We love it when owners stay involved with decorating and improving their home! In fact, we highly encourage it. Guests want a luxurious and memorable experience. Your home decor is a great way to provide this.

We can schedule a regular lawn or pool service, but most owners already have this in place and continue to use their preferred vendor. We require that all owners have repeat services in place. Owners typically pay these fees directly to their contractors, along with utilities, internet and TV. We can set up recurring services for you (but only set them up to happen on a regular basis). The bills for the service are included in the monthly invoice sent to you.

​Guests pay us directly for cleaning fees, and we pay the cleaners. There is nothing you need to do to schedule them or pay for them. If you wish to have your home cleaned while you, a family member, or friend are using it, just let us know and we will clean it and bill you for it as part of your monthly statement. At first you may want to do an initial cleaning before we go live with the listing or may need some assistance in organization which our cleaners would be happy to do.

​Guests can communicate with us via text, email, or by phone with our team that is available around the clock. Once they book, guests can view their reservation information, receive check in instructions, get directions to your property, get nearby restaurant suggestions, and more.

​Yes. They can book directly from our SouthFloridavacations.net website or from our channel partners such as Airbnb and Vrbo.

We do have a strict policy of not allowing parties or any types of events in any of the properties unless the owner permits. When we get noise complaints we take them very seriously and will be sure to make the guest aware. If issues persist, we reserve the right to evict the guest. 

​Guests pay us directly for cleaning fees, and we pay the cleaners.

Getting started is easy and risk-free. We can onboard homes that are existing vacation rentals as quickly as in a few weeks if everything is ready to go. Onboarding includes shooting new photos, putting together detailed listings, setting pricing, advertising on booking platforms, and taking reservations – all in as little as a few weeks! This can take longer given a homeowner’s schedule, or if a home is in the process of being converted from a residence, long-term rental, or if there are construction/maintenance projects still in progress. Our agreement is flexible and may be cancelled by either party with 30 days notice. Early termination fees may apply.

Yes, we will help in any way we can, and we regularly do it all. Most of our current clients were owners of long-term rentals and our capacity to simplify and execute the conversion is a huge selling point. Whether it is helping you secure a short-term rental license, bringing in our interior designers, choosing and installing all the furnishings, meeting movers, getting landscaping in shape, etc. Depending on the circumstances, we may charge an hourly fee to assist with some of these projects, however there are no start-up fees to get the home onboarded on our end.

Our contract is non-binding and may be cancelled by either party. 30-day notice is required for termination of services and cancellation fees may apply depending on the agreement. The type of contract will differ depending on the duration of the rental contract being full time, seasonal or occasional rentals.

No, as with most things, Easy Air Rentals will coordinate collecting occupancy tax for you. We collect the taxes and remit on your behalf. Each reservation has taxes added to the amount of the rental, so when you see a rental dollar amount, you can rest assured that we have collected and will remit tax on top of that.

Yes, Easy Air Rentals is a boutique luxury vacation rental management company and we do focus on upper-end rentals in desirable locations.

If you have them, great! If you don’t, we’ll handle it. Even if you do, we will likely come and shoot some more. Our Onboarding Specialist, Stager, or Property Manager will stage the home for professional photos to be taken.

No, there are no hidden fees. We like to keep things simple and transparent, including our fees. Our fee is 9%, and we charge extra only when optional services like restocking, maintenance, and repairs are required and approved by you. No contracts. No commitments.

Your earnings arrive directly into your bank account from the rental platform (Airbnb, VRBO, Booking.com). The platform typically releases the funds a few days after guest check-in.

Cleaning fees are charged to your credit card 7 days before the check-out date to ensure cleaner availability. After the guest checks in, you receive the reservation payout directly to your bank account. The payout includes nightly fees and reimbursement of our cleaning fee. In other words, the guest pays for cleaning.

We’re here to help you with additional services, such as repairs, maintenance, snow removal, or deep cleaning. First, we will provide you with a quote. Next, we will charge your credit card and provide the service if you accept the quote. You’re only charged for the service you need. We keep things simple and transparent at all times.

Rescheduling is super easy! Just text our support number (512) 705 0043 or email us at support@dreamstaycleaning.com. Just make sure rescheduling happens 24hrs or more to avoid short notice rescheduling fees. Keep in mind that we work all day and all night to schedule, assign, and dispatch our team, so any changes disrupt their schedule, route, and other hosts’ cleaning.

We have quality check inspections available upon request, yes. QCs are serviced at an extra cost.

You will need to provide us with the alarm code or make sure to disarm before we arrive.

Absolutely! Just text or email our support team!

Our Magic team has a time frame to arrive at the property; you will see when the unit is on the way by checking the app for status updates.

Absolutely! Share the Magic with friends and family! You’ll get a special discount when they sign-up for recurrent Airbnb cleanings.

Please make sure to let our support team know immediately! We want your service to be 100%, 100% of the time!

If you cancel or reschedule with less than 24 hr notice, a 50% cancellation fee will be applied.

Sure, they would appreciate it! You can do so on the Magic app!

Upon setting up services, you will complete an onboarding process which includes providing your cleaners with an entry code.

There is no additional cost if our cleaners have to drive less than 5 miles from the center of Austin to get to your home. We charge a $20 flat rate for any trips that take us 5 to 10 miles from the center of Austin. For shorter distances, our cleaners only charge the hourly rate. Additionally, if you’d like to request a cleaner with a specialized skill set (like pet grooming or professional organizing), the fee for that service is additional.

Every member of our team is qualified to complete every service we offer, so there won’t be any surprises when the cleaner shows up. Selecting a specific team member to complete your cleaning project is not an option. However, if you’re looking for something more extensive like deep cleaning or spring/fall cleanups, we can provide you with a list of highly skilled professionals based on their areas of expertise.

We accept Visa and MasterCard credit cards as well as personal checks.

Our mission is to provide the best service possible, so every team member has been rigorously background-checked, reviewed, and selected through an in-depth interviewing process.

We are fully insured, and our liability coverage protects our clients against property damage, so there’s nothing to worry about! We will also clean up any messes left by your furry friends at no additional cost!

We understand that everyone’s schedule is different, so we consider how long it takes our cleaners to get to your home and complete the job when we give you an estimate. We assure our clients or homeowners to give us the privilege to complete the cleaning schedule as they enjoy their time with family and friends.

At least once per month, but we are available as often as you need us and we offer discounts for more frequent scheduling!

We’d love to help you out! Please send us an email with your request. You can also visit our website for a comprehensive list of vetted professionals.

We have a trio of trusted closet organizing experts who can help you with any storage needs! For more information or to schedule an appointment, please visit our Organizing Services page.

Unfortunately, we do not provide same-day bookings for clients who contact us in advance. We provide top-to-bottom cleaning without shortcuts, so it can take up to 48 hours to find cleaners available for your desired date and time. However, if you have an immediate need or last-minute request, please feel free to book with one of our trusted associates, and we’ll do our best to meet your needs!

Of course! When placing the booking, let us know that you’ve got four-legged friends at home, and we can ensure that your home is treated with extra care during the service.

Any scheduled appointment to cancel after 24 hours from the booking time will incur charges. Please be sure to provide us with a contact number if there are any unforeseen changes!

We guarantee that our cleaners do their very best to meet your expectations and will return as many times as needed until you are satisfied with the final result.

Absolutely! If you give us a call at (512) 705 0043, we’ll be more than willing to help you.

The difference between other companies and us is that we genuinely care.

Thank you for choosing to work with DreamStay Solution! Whether its you’re first time hosting or just trying to get some time back for hosting multiple properties, we’re here to assist. We hope this FAQ helped answer any questions or concerns you may have, and if not, don’t hesitate to reach out! Our team is available 24/7 to help you. If you’re unsatisfied with your hosting service, please reach out to us and we can find a solution for you. We guarantee our work and will fix the problem immediately! Call DreamStay Solution at (714) 430-8173 or contact us online for more information.

The DreamStay team looks forward to serving you!

Scroll to Top